Clients reviews about Almond Hearing | Hearing Clinic Clarkston

I attended the practice today for ear wax removal and had a very positive experience. The receptionist, Karen, was warm, calm, and welcoming from the moment I arrived. Iain, the doctor, explained the procedure clearly, took the time to talk with me, and made me feel completely at ease. The procedure itself was quick and painless—just a little tickly, but otherwise very comfortable. Iain showed me before and after photos, which was really helpful, and offered some good advice on how to look after my ear health going forward. Since the treatment, my hearing feels noticeably clearer, and I no longer need to turn my headphones up so loudly. Overall, the service was professional, reassuring, and effective. I wouldn’t hesitate to return or recommend them to others. ~ Emma S

I have just taken my dad to the Almond Hearing clinic for the first appointment and all I can say is what fantastic experience. From the receptionist (sorry I don’t know her name) who was professional , extremely helpful and friendly and created a welcoming atmosphere, to Ian the audiologist who was just lovely, professional and informative. Ian conducted a very thorough examination and then took the time to explain the results and the available options to both of us and in a way that dad who has dementia could understand and did not feel pushed into anything. Just waiting to go back for dad’s trial of hearing aids. Cannot recommend these Almond Hearing Clinic enough. Much better than those faceless multi-store organisations. ~ Elaine B

In 2025 my mum chose Almond Hearing in Clarkston to supply hearing aids as replacements to her existing NHS hearing aids. She has never looked back. Any concerns she had at the initial cost of buying the hearing aids have been put to rest. The improved performance and, in particular, the quality of the aftercare support has been well worth it. Iain, the audiologist, is highly professional with a great attitude - always patient and caring with older clients. My mum always leaves her check-ups satisfied and grateful to have chosen Almond Hearing. Regular checkups are included in the cost of the initial package and customers are encouraged to phone / contact whenever any problems are experienced - all support is included. ~ Bruce C

Attended Almond Hearing in Clarkston with my sister who was looking for new hearing aids. Her hearing is very bad and we were looking for a lot of help. Almond Hearing had been recommended by friends. The Receptionists were very pleasant and helpful and Ian the audiologist could not have been kinder and professional checking her hearing /ears thoroughly asking questions explaining the different models cost and the difference between all of them. My sister wanted to try the new AI models and she was given a trial period with these fantastic hearing aids. The difference they have made has made life much easier for her. There is also a follow up service. I do not normally make reviews but in this instance I felt I should. ~ Margaret k

From going for an initial assessment, knowing I had damage, to the end product of hearing aids the treatment throughout was excellent. The assessment identified the issues and was explained fully to me which helped me understand my hearing loss. I was given a demo set of hearing aids to try which were set to my needs and showed what I was missing over the years. I purchased hearing aids and the after care is also excellent. Throughout the whole experience there was never pressure to buy any product and the decisions were all mine. Very helpful, friendly and knowledgeable. Wish I’d done it sooner. ~ John J

Iain and Karen at Almond Hearing, Seres Road are really highly recommended by myself and my mum! From the minute I went in to the minute I left everything was explained thoroughly. Nothing was too much bother and no question was daft! I did not realise how bad my hearing was but now I can safely say that I wish I had gone years earlier. Clinic is lovely and spotless and everyone is so helpful! From wax removal to new hearing aids, everything is done to make the best of the hearing you have. Thanks to Iain and everyone else in the clinic! A five star review from my mum as well 🙂 ~ Alison F

I recently visited Almond Hearing Clinic due to the sudden onset of tinnitus and was seen by audiologist Ian Edgar. From start to finish, the service was outstanding. Ian was highly professional, thorough, and took the time to explain everything in detail. The hearing tests were comprehensive, and the modern hearing devices he recommended have significantly reduced my tinnitus from the moment I started using them. I’m extremely grateful for the expert care I received and would highly recommend Ian and Almond Hearing Clinic to anyone in need of audiology services. ~ Gerry M

Whet walking in to the clinic I was greeted by Ian & was made to feel at ease. The clinic is very well presented & spotlessly clean. After being recommended by a friend to go here I was very pleased with the trstment I received. Ian was very friendly, informative, knowledgeable & put my worries to rest. He asked me lots of relevant questions regarding my previous Medical history & gave clear instructions as to the procedure. Overall this was a very positive experience & wouldn't hesitate to use the clinic again. Totally recommend to anyone that requires audiology related services. ~ alison f

Went to get my hearing checked because my wife was nagging me that I was going deaf! 😏. Spent an hour with Iain at Almond and he was incredibly thorough! Picked up on something that my GP needs to be aware of and did a detailed check of my ears with a clever gadget. The outcome? Well, I went there fully prepared for the wife to get her credit card out for the best hearing aid and - she didn’t need to!! Happy days. Iain said my hearing was in the normal range. Not sure the wife was as pleased about that as I was! 😁 Thanks, Iain, for your professionalism and integrity. ~ Mike

I cannot praise Almond Hearing enough, both in Clarkston and Livingston, ive been a customer for a few years now. Fraser, Iain and the teams provide exemplary hearing care and will guide you through your options in a supportive way, that ensures you have all the information to make an informed choice about your care. if you are concerned about your hearing and have been putting off getting it checked- dont delay. Get in touch with the team and be reassured that you are in safe hands. I have worn hearing aids my whole life and the teams have given me the best audiology support ive ever had. Introducing me to better technology thats transformed how i view my own capabilities and opened up my world more. The team provide a safe space, expertise and compassion with quick, deaf accessible troubleshooting advice. They take the time to make sure all my needs are met and questions answered at every appointment. I always leave feeling heard and understood. Thanks again for your continued support, Rachael ~ Clarissa F

Having no previous hearing issue history and recently requiring attention, I attended Almond Hearing clinic. The very comfortable practice is spotless with wonderful natural light and arrangements were efficient and prompt. Frazer was patient, knowledgeable, understanding and used micro suction; he took pictures and gave in depth explanations and advice on the ear conditions - providing complete confidence in all aspects of our discussion. I have visited a few times recently and have no hesitation in recommending their services. ~ Ruth R

I recently had ear wax removal at Almond Hearing using microsuction - a procedure I have had on a regular basis for many years but this was my first visit to this clinic which is modern and spotlessly clean. Iain was very friendly and professional, putting me at ease and, making sure I was comfortable, carried out the wax removal very efficiently and with no discomfort - easily the best experience I have had using this method. This will now be my go-to clinic for any ear or hearing problems I may have in the future! Can thoroughly recommend! ~ Robert G

Having had several visits to Almond Hearing in the last few months I can highly recommend them. Ian has a lovely easy going manner and explained each step, from initial diagnostic testing to recommending which aids were most suitable for me ( there was no pressure at any stage to purchase aids). I am very happy with my hearing aids. Karen in reception is very welcoming, appointments and reminders are sent out in a timely manner. This business deserves the 5 stars. ~ Noreen H

I would highly recommend Almond Hearing. Iain is obviously a first class audiologist but for me, equally, if not more important, was his excellent communication skills. Very easy going manner and in what was an extremely challenging time mentally for me, his assistance has helped me get to a much better place now. I’d also say that this manner is reflected from the moment you walk through the door and speak to other members of staff in a nice, friendly environment. ~ Greg M

Almond Hearing Clinic in Clarkston was recommended to me by a friend and it did not disappoint. Ian my audiologist is absolutely brilliant highly trained very caring and a great listener. I left the Clinic feeling very supported and well looked after. The top Hearing aids which I bought were top of the range and £500 CHEAPER than their competitors who only offered middle of the range. No hesitation in giving Almond Clinic Clarkston 5 stars plus. Janice Allan. ~ Janice A

When my father’s hearing aid became contaminated Ian dealt with the issue both compassionately and professionally. He had a lovely, easy going manner during the initial assessment which was thorough and unrushed. At the subsequent appointments this manner continued as did that of the reception staff who were kind and friendly towards my 94 year old father making the whole experience easy. Such an approach sets the standard for all customer service outlets. ~ Jacqueline M

All round a very pleasant experience . I felt at ease as soon as I arrived to be greeted by Zoe at the front desk in the clinic at Seres Road Clarkston . I had a very thorough hearing test by Ian using the latest technology .My husband was also tested and needed hearing aids . He was given a trial period with aids and has now successfully been fitted with the most up to date hearing aids which includes an aftercare package . I would highly recommend Almond Hearing . ~ Mo O

My dad was seen by Frazer the audiologist who explained in depth the procedure your dad was going to get - micro suction wax removal. The wax was tricky to remove due to the build up, but Frazer was very patient and worked his magic. My dad felt at ease and looked after by professionals. Susan was front of house who greeted us with a smile. The clinic itself is immaculate and very inviting space. Thanks again AH Clarkston, we will be back! ~ Kirsty R

Really brilliant experience with Almond Hearing. Booking was really efficient and reminders were sent to make sure everything would be ok for my appointment. Ian, the Audiologist who helped me, was just fantastic. The testing was very thorough and fully explained so I knew what was going on and I really feel the benefit of the hearing aids that he recommended. I have no hesitation is recommending Almond Hearing, brilliant service and staff. ~ Allan W

Getting to the age where I felt that hearing aids were necessary I made the correct decision to use Almond Hearing. From the initial consultation, through testing, fitting of trial aids and then to final supply Iain and his team were first class throughout. Thorough explanations were given for all the issues involved and various options regarding types and the relevant costs offered. ~ John P

I took advantage of the half price ear removal on offer this July. Before starting Iain discussed my tinnitus issues and whether I was suffering any hearing loss. Iain was very professional, knowledgeable and friendly. He discussed the process before starting and theirebwas a notable difference following it. The business is in a lovely environment and all the staff were warm and engaging. ~ Iain M

Made appointment for myself and 17 year-old son to expediate concerns over possible hearing loss-during exam time! Extremely thorough assessment in both professional and patient centred manner. Iain is a fantastic clinician, and managed both my son and myself perfectly. I was extremely impressed by his management and the Almond clinic resources and set-up. I am a GP. ~ anne m

Wonderful team managed to fit me in for an appointment last week . I was in pain and could not hear anything . Instant relief after ear wax removal treatment , I can’t thank you enough. I have even been offered an aftercare appointment and no extra cost !!! Now that does not happen often . A very positive experience and such a friendly team. Thank you ~ louise N

Have had my ears cleaned by Ian multiple times now. The difference in my hearing is night and day after each time, Ian is very nice and does a very good job at making you feel comfortable. Thankfully this place is local to me as from experience the gp don’t make it easy for you to get your ears cleaned and will have you waiting weeks. Would recommend saving the hassle and going here ~ Vincent R

Reviews from our customers

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